Net Promoter Score
Gauging Satisfaction
Net Promoter Score (NPS) is a tool that allows management to gauge the loyalty of their business’ or brand’s audience (customers and staff, as independent audiences). Maestro’s NPS data is uniquely attached to data so NPS can be calculated from every aspect of a customer’s interaction with your company, everything from the person whom delivered them service to the items/services they purchased.
PUT NPS TO WORK
with Maestro’s robust lifecycle marketing system
Existing NPS Program
Does your company already have an existing NPS program in place? Fantastic, Maestro is designed to use the information from your existing NPS program to tie that important customer feedback into the BluePrints designed for your business that personalize the unique journey a given customer happens to be on.
Maestro NPS
Maestro's built-in NPS engine is ready to go when you are; when turned on, NPS requests and feedback are automatically incorporated into your customer's personalized journey.
Gauge Loyalty of Audience
Consumers
Staff
Correlate Revenue Growth
Maestro Built-In NPS Engine