Staff Benchmarking
Are You Still Guessing
Data doesn’t become information without critical context. Analyzing your staff’s performance in a bubble is almost the same as driving a new Ford Fiesta out of the dealership and pretending it’s faster and more luxurious as a Lamborghini, simply because there isn’t a Lamborghini there to race with.
Benefits of Context
Maestro updates data in near real-time from every business system connected to it. Every KPI in Maestro is created for your business with the intention of linking data points from varying systems together that provide critical information for better decision making.
It isn’t uncommon for Maestro’s Contextual Analytics engine to evaluate what would normally be 70 to 700 different spreadsheets and combine them into 3 very easy to understand KPIs benchmarking your location’s performance in any given micro area of the business with other locations you own or operate as well as other locations within your brand or industry.
Examples:
- Are you able to compare the corresponding sales of a customer who has spoken on the phone with “Bob,” over the subsequent 1, 3 or 5 days?
- Are you able to compare your salespeople’s avg transaction amount, sales per hour or line items per transaction to those of others in your industry or brand at a moment’s notice?
- Are you able to easily and immediately identify potential fraud simply by comparing the dollar amount and frequency of cash voided and cash cancelled transactions with other stores like yours in your industry or brand?
If the answer is no, and being able to pin point specific skills each of your team members excel and need help with, Call Maestro today to talk about your specific business concerns.