Member Management

Memberships are Complex

Recurring membership business models are extraordinarily complex and out of the box software services simply aren’t able to account for the complexity of use cases or latitude businesses need to have to provide the appropriate customer journey.

Continually Reinforce Membership Value & Benefits

Member management incorporates elements of customer attrition, customer education, customer recovery and all billing related matters. Not only do the membership value and benefits need to continually be reiterated to ensure continuity and maximization of member experience, it all has to be done is such a way not to jeopardize recurring revenue from customers who no longer patronize the business but have surely forgotten to cancel their recurring memberships.

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