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Most Case Solutions

We Help to Implement Your Ideas into Automation

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Our All Case Solutions

Anonymous Web Visitor Retargeting
AP/AR &
Collections
Appointments – Confirmations
Appointments – Missed
Appointments – Reminders
At Risk Customer
Audience Definition
Benchmarking Location
Benchmarking Staff
Budget Protection
Clearance Inventory
Customer Acquisition
Customer Education
Customer Recovery
Delivery & Onsite Services
Member Management
Partial Profile Enhancement
Reviews & Surveys
Returns & Exchanges
Up-sell & Cross-sell

Accounts Payable, Receivables, & Collections

There is a lot that goes into billing customers, thanking them for their payments, requesting updated information on expired cards, notifying customers of declined payments, collecting past due payments and paying vendors. What’s great about these processes, though, is while they are very labor intensive and mentally taxing, they are also very predictable and repetitious in nature.

Appointments – Confirmations

If you’re tired of having to reschedule for the no-shows who claimed to have missed your message, try sending your reminders on multiple devices on multiple schedules.

Appointments – Missed

Maestro Missed Appointments combines powerful workflow with best practices that are ever evolving. By using a Missed Appointment solution you can remind customers who have no-showed for the most recent appointment to reschedule the appointment allowing you to recapture that lost revenue.

Appointments – Reminders

By using an Appointment Reminder BluePrint, you can remind customers of future appointments at the right time every time. Reminders can also cut down on no-shows, as they assure that clients remember their appointments. With our intelligent messages paired with power bi-directional chat, you will be able to spot if a client didn’t read the reminder and you can easily reach out to them, to future reduce your no-shows you can pair Appointment Reminder BluePrints with Appointment Confirmation BluePrints ensuring the proper content and message is delivered at the perfect time.

Anonymous Web Visitor Retargeting

Today, 85% of your web visitors are 100% anonymous. You’ve invested marketing dollars to attract them to your business, but unless they login, purchase something or complete some kind of call-to-action, these potential customers who are interested in your products and services are not known to you.

At Risk Customer Management

Customer attrition happens any time a customer ends its relationship with a business and is one of the worst things for the health of that business. Some customer attrition is inevitable in any business if for not any other reason than 20% of the population moves every year.

Audience Development

You already know the characteristics of your best customers, right? If not, Maestro can help. More importantly, Audience Development allows you the opportunity to prescribe the exact characteristics of your best customers (much like buying a consumer list from InfoUSA only this isn’t about getting a list of potential prospects).

Budget Protection

In today’s consumer world, if you want to be found it’s on the web, right? Do you realize that every search, display ad and pay per click that some social media or search engine company servers us to your customers and prospects incur you fees?

Benchmarking, Goal Setting & Training Analysis – Location

Data doesn’t become information without critical context. Maestro updates data in near real-time from every business system connected to it. Every KPI in Maestro is created for your business with the intention of linking data points from varying systems together that provide critical information for better decision making.

Benchmarking, Goal Setting & Training Analysis – Staff

Data doesn’t become information without critical context. Analyzing your staff’s performance in a bubble is almost the same as driving a new Ford Fiesta out of the dealership and pretending it’s faster and more luxurious as a Lamborghini, simply because there isn’t a Lamborghini there to race with.

Clearance Inventory Management

If you are like any other retail business, knowing when and what to do with inventory that simply isn’t moving fast enough can be a real headache. Most businesses, as you know, resort to flash clearance like sales.

Customer Acquisition

Customer acquisition refers to the attraction, nurturing and acquisition of new customers. The process requires prospective customers to become aware of your business and your persuading said prospects that your business provides a combination of better quality, service, price and value than that of your competition.

Customer Education

Customer Education is the marketing concept surrounding teaching prospects and customers why they need your products or service, how to use your products and services and why your business provides better value than your local, regional or national competitors.

Customer Recovery

Customer Recovery is a process of winning back lost customers and repairing relationships with dissatisfied or apathetic customers. Knowing why, what and how to escalate customer complaints, embracing customer concerns, fixing and compensating the customer

Customer Reviews & Surveys

Surveys and Reviews are a great mechanism to receive honest feedback from customers and prospects. Reviews are an online barometer of those who have interacted with you while surveys are an integral part of customer feedback at a given point in time (typically associated with a specific transaction, staff member, etc).

Customer Up-sell & Cross-sell Mangement

Delivery & Onsite Services

Home deliveries are one of very few intimate aspects of the customer experience because you are invited into their home. Whether the delivery is of pizza, appliances, furniture or handyman work, the intimacy factor is very prevalent. Managing that experience is critical from beginning to end.

Returns & Exchanges

Returns and Exchanges are an aspect of business that are often times the most overlooked and provide among the best opportunities to far exceed customer expectations.

Member Management

Recurring membership business models are extraordinarily complex and out of the box software services simply aren’t able to account for the complexity of use cases or latitude businesses need to have to provide the appropriate customer journey.

Partial Profile Enhancement

Maestro’s BluePrints can only automate activities depending on the completeness and cleanliness of the data received from the primary systems. Allow Maestro to enhance and append missing data from your customer profiles to ensure your business has the best opportunity to automate as many processes as possible before relying on Staff to pick up the slack.

Talk With Maestro

Talk With Maestro

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